Skip to Main Content

Warning: Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form.

Library FAQs

Search our frequently asked questions below.

Contact Us

Call (978) 623-8430

Email rdesk@mhl.org

Text (978) 315-6123

Ask us a question

Topics

What if I can't find the e-book or e-audiobook I want in Libby or Overdrive?
Last Updated: Apr 28, 2021 |
Topics:
- Books, movies & music
- OverDrive & Libby
|
Views: 610
How do I get a Memorial Hall Library card?
Last Updated: Nov 15, 2018 |
Topics:
- Account
|
Views: 482
Do you accept donations of books or other materials?
Last Updated: Nov 14, 2018 |
Topics:
- Donations & volunteering
|
Views: 312
Does the library have private study rooms that can be reserved?
Last Updated: Feb 01, 2019 |
Topics:
- Library equipment & facilities
- Library services
|
Views: 296
How do I borrow e-books and e-audiobooks from other library networks?

Last Updated: Apr 28, 2021 | Views: 285
Can I return books to any library?
Last Updated: Nov 14, 2018 |
Topics:
- Account
- Books, movies & music
|
Views: 280
I don't live in Andover. Can I check out books here?
Last Updated: Nov 17, 2018 |
Topics:
|
Views: 247
How many books can I have checked out?
Last Updated: Feb 01, 2019 |
Topics:
|
Views: 245
Does the library have free Wi-Fi?
Last Updated: Nov 13, 2018 |
Topics:
- Library equipment & facilities
|
Views: 228
How much do prints or copies cost at the library?
Last Updated: Nov 07, 2018 |
Topics:
- Library equipment & facilities
|
Views: 221

How can I renew my library card?
Last Updated: Jul 05, 2022 |
Topics:
- Account
|
Views: 186
What if I can't find the e-book or e-audiobook I want in Libby or Overdrive?
Last Updated: Apr 28, 2021 |
Topics:
- Books, movies & music
- OverDrive & Libby
|
Views: 610
How do I borrow e-books and e-audiobooks from other library networks?

Last Updated: Apr 28, 2021 | Views: 285
I don't have my library card and would like to access online resources.
Last Updated: Mar 17, 2020 |
Topics:
|
Views: 204
Is there any way I can ask the library a question during this Coronavirus shutdown?
Last Updated: Mar 16, 2020 |
Topics:
- Coronavirus
- Library services
|
Views: 83
I have some books that I'd like to drop off. Is that possible while the library is closed?
Last Updated: Mar 16, 2020 |
Topics:
|
Views: 97
Where can I get updates on the spread of Coronavirus?
Last Updated: Mar 16, 2020 |
Topics:
- Coronavirus
|
Views: 59
Are there any library services available while the library is closed?
Last Updated: Mar 16, 2020 |
Topics:
|
Views: 98
How do I borrow eBooks or eAudiobooks from the Library Catalog?

Last Updated: Feb 14, 2019 | Views: 125
Does the library have private study rooms that can be reserved?
Last Updated: Feb 01, 2019 |
Topics:
- Library equipment & facilities
- Library services
|
Views: 296

How can I renew my library card?
Last Updated: Jul 05, 2022 |
Topics:
- Account
|
Views: 186
I don't have my library card and would like to access online resources.
Last Updated: Mar 17, 2020 |
Topics:
|
Views: 204
I have some books that I'd like to drop off. Is that possible while the library is closed?
Last Updated: Mar 16, 2020 |
Topics:
|
Views: 97
How many books can I have checked out?
Last Updated: Feb 01, 2019 |
Topics:
|
Views: 245
I don't live in Andover. Can I check out books here?
Last Updated: Nov 17, 2018 |
Topics:
|
Views: 247
How do I get a Memorial Hall Library card?
Last Updated: Nov 15, 2018 |
Topics:
- Account
|
Views: 482
How can I replace or compensate for a lost book?
Last Updated: Nov 14, 2018 |
Topics:
- Account
- Books, movies & music
|
Views: 91
What is my PIN?
Last Updated: Nov 14, 2018 |
Topics:
- Account
- Catalog
|
Views: 135
How many times may I renew an item?
Last Updated: Nov 14, 2018 |
Topics:
|
Views: 144
Can I return books to any library?
Last Updated: Nov 14, 2018 |
Topics:
- Account
- Books, movies & music
|
Views: 280

Are there any library services available while the library is closed?
Last Updated: Mar 16, 2020 |
Topics:
|
Views: 98
How many books can I have checked out?
Last Updated: Feb 01, 2019 |
Topics:
|
Views: 245
I started downloading a song from Freegal Music but something went wrong. Can I re-download it?
Last Updated: Dec 11, 2018 |
Topics:
- Downloadables
|
Views: 145
I don't live in Andover. Can I check out books here?
Last Updated: Nov 17, 2018 |
Topics:
|
Views: 247
How many times may I renew an item?
Last Updated: Nov 14, 2018 |
Topics:
|
Views: 144