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Library FAQs

Search our frequently asked questions below.

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Text (978) 315-6123

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Topics

What if I can't find the e-book or e-audiobook I want in Libby or Overdrive?
Last Updated: Apr 28, 2021 |
Topics:
- Books, movies & music
- OverDrive & Libby
|
Views: 660
How do I get a Memorial Hall Library card?
Last Updated: Nov 15, 2018 |
Topics:
- Account
|
Views: 557
Does the library have private study rooms that can be reserved?
Last Updated: Feb 01, 2019 |
Topics:
- Library equipment & facilities
- Library services
|
Views: 374
Do you accept donations of books or other materials?
Last Updated: Nov 14, 2018 |
Topics:
- Donations & volunteering
|
Views: 352
Can I return books to any library?
Last Updated: Nov 14, 2018 |
Topics:
- Account
- Books, movies & music
|
Views: 346
How do I borrow e-books and e-audiobooks from other library networks?

Last Updated: Apr 28, 2021 | Views: 327
How many books can I have checked out?
Last Updated: Feb 01, 2019 |
Topics:
|
Views: 293
I don't live in Andover. Can I check out books here?
Last Updated: Nov 17, 2018 |
Topics:
|
Views: 287
Does the library have free Wi-Fi?
Last Updated: Nov 13, 2018 |
Topics:
- Library equipment & facilities
|
Views: 276
How much do prints or copies cost at the library?
Last Updated: Nov 07, 2018 |
Topics:
- Library equipment & facilities
|
Views: 259

How can I renew my library card?
Last Updated: Jul 05, 2022 |
Topics:
- Account
|
Views: 259
What if I can't find the e-book or e-audiobook I want in Libby or Overdrive?
Last Updated: Apr 28, 2021 |
Topics:
- Books, movies & music
- OverDrive & Libby
|
Views: 660
How do I borrow e-books and e-audiobooks from other library networks?

Last Updated: Apr 28, 2021 | Views: 327
I don't have my library card and would like to access online resources.
Last Updated: Mar 17, 2020 |
Topics:
|
Views: 242
Is there any way I can ask the library a question during this Coronavirus shutdown?
Last Updated: Mar 16, 2020 |
Topics:
- Coronavirus
- Library services
|
Views: 105
I have some books that I'd like to drop off. Is that possible while the library is closed?
Last Updated: Mar 16, 2020 |
Topics:
|
Views: 135
Where can I get updates on the spread of Coronavirus?
Last Updated: Mar 16, 2020 |
Topics:
- Coronavirus
|
Views: 72
Are there any library services available while the library is closed?
Last Updated: Mar 16, 2020 |
Topics:
|
Views: 118
How do I borrow eBooks or eAudiobooks from the Library Catalog?

Last Updated: Feb 14, 2019 | Views: 147
Does the library have private study rooms that can be reserved?
Last Updated: Feb 01, 2019 |
Topics:
- Library equipment & facilities
- Library services
|
Views: 374

How can I renew my library card?
Last Updated: Jul 05, 2022 |
Topics:
- Account
|
Views: 259
I don't have my library card and would like to access online resources.
Last Updated: Mar 17, 2020 |
Topics:
|
Views: 242
I have some books that I'd like to drop off. Is that possible while the library is closed?
Last Updated: Mar 16, 2020 |
Topics:
|
Views: 135
How many books can I have checked out?
Last Updated: Feb 01, 2019 |
Topics:
|
Views: 293
I don't live in Andover. Can I check out books here?
Last Updated: Nov 17, 2018 |
Topics:
|
Views: 287
How do I get a Memorial Hall Library card?
Last Updated: Nov 15, 2018 |
Topics:
- Account
|
Views: 557
How can I replace or compensate for a lost book?
Last Updated: Nov 14, 2018 |
Topics:
- Account
- Books, movies & music
|
Views: 108
What is my PIN?
Last Updated: Nov 14, 2018 |
Topics:
- Account
- Catalog
|
Views: 162
How many times may I renew an item?
Last Updated: Nov 14, 2018 |
Topics:
|
Views: 175
Can I return books to any library?
Last Updated: Nov 14, 2018 |
Topics:
- Account
- Books, movies & music
|
Views: 346

Are there any library services available while the library is closed?
Last Updated: Mar 16, 2020 |
Topics:
|
Views: 118
How many books can I have checked out?
Last Updated: Feb 01, 2019 |
Topics:
|
Views: 293
I started downloading a song from Freegal Music but something went wrong. Can I re-download it?
Last Updated: Dec 11, 2018 |
Topics:
- Downloadables
|
Views: 179
I don't live in Andover. Can I check out books here?
Last Updated: Nov 17, 2018 |
Topics:
|
Views: 287
How many times may I renew an item?
Last Updated: Nov 14, 2018 |
Topics:
|
Views: 175